Effective Date: August 14, 2026
Last Updated: August 14, 2026
By accessing and using the website ochre-tide.cyou (the "Website"), operated by Caffè Torrefazione Milano ("we," "us," or "our"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our Website.
You may use our Website for lawful purposes only. You agree not to:
The content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Caffè Torrefazione Milano or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this Website without our prior written permission.
We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions, pricing, or other content on the Website is complete, accurate, reliable, current, or error-free.
Order submissions through our Website constitute requests for products or services. We reserve the right to accept or decline any order at our discretion. If we cancel an order, we will notify you via the email address provided.
All prices displayed on the Website are in Euros (EUR) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors.
Payment terms will be communicated during the order confirmation process. Full payment is typically required before order fulfillment.
Shipping times are estimates and may vary based on order volume, product availability, and destination. We are not responsible for delays caused by shipping carriers or customs procedures.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Due to the nature of fresh-roasted coffee products, returns are accepted only for defective products or shipping errors. Requests for returns must be made within 7 days of delivery.
Refunds will be issued to the original payment method once the return is processed.
THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that the Website will be uninterrupted, secure, or error-free, or that defects will be corrected.
To the fullest extent permitted by law, Caffè Torrefazione Milano shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or products purchased through the Website.
Our total liability for any claim arising out of or relating to these Terms or the Website shall not exceed the amount paid by you for the product or service in question.
You agree to indemnify and hold harmless Caffè Torrefazione Milano, its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Website or violation of these Terms.
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Your use of third-party websites is at your own risk.
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the modified terms.
We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without notice or liability.
These Terms of Use shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Caffè Torrefazione Milano regarding your use of the Website.
If you have questions about these Terms of Use, please contact us:
Caffè Torrefazione Milano
Via Tortona 31, 20144 Milano, Italy
Email: info at ochre-tide.cyou